shipping
Shipping Rates & Delivery (48 Continental States):
SERVICE COST DELIVERY TIME
Standard Shipping $5.99 5-8 Business Days
2-Day Shipping $16.99 2 Business Days
In Store Pick Up FREE Available After 24 Hours
All orders will process and ship out within 48 hours.
For Standard Shipping, your order will arrive within 5-8 business days following the processing time. Orders that are processed during holidays or site sales may take an additional 1-3 days.
For 2-Day Shipping, your order will arrive within 2 business days following the 24 hour processing time. Free shipping promotion discounts $4.99 at check out.
Once your order is shipped and enters tracking through our carrier, isla + may is no longer responsible for the package and items within. Possession of the order is relieved from isla + may to the carrier.
isla + may is not responsible for lost or stolen packages. Reconciliation may be processed through the carrier if the situation is fit for them to accept responsibility to recover.
Alaska & Hawaii Shipping:
Standard shipping to Alaska and Hawaii is $11.99.
2-Day shipping is $24.99.
Free shipping promotion discounts $4.99 at check out.
Holiday Disclaimer:
Orders that are processed during holidays may take an additional 1-2 days.
Tracking:
Standard First Class Shipping will not have tracking information available. Once the package is delivered your tracking information will reflect the delivery notification. Please note: standard packages are not insured and the client takes full responsibility for immediately filing a claim with USPS if lost or damaged.
In Store Pick Up:
When selecting shipping choose "In Store Pick Up" option. All orders will be available for pick up after 24 hours of placing an order. An email will be sent once the order is ready for pick up. For your protection, only the recipient listed on the card used for payment is authorized to pick up the order. A government-issued photo ID is required to be shown at point-of-pickup. Only the recipient listed on the card used for payment is authorized to pick up the order. Store hours are Monday-Saturday 10:00am-6:00pm and Sunday 11:00am-5:00pm.