Eligible exchange merchandise must be accompanied by a completed Merchandise Return Form that is enclosed in your package upon delivery. Your exchange must be shipped back within 14 days from the delivery date. You will be notified via email once your store credit has been processed.

All jewelry, handbags, accessories, shoes, belts, bodysuits, swimwear, intimates, florals, natural crystals and stones, candles, bath products, vases, sale items and gift cards are final sale and may not be returned or exchanged.

Eligible merchandise may be exchanged in-store with your online purchase receipt.

All original tags must be attached.

If your return item is sent back to us after the expiration of the return policy, you will be reimbursed for 60% of the item. 

We do not offer refunds and do not do price adjustments.

We do not refund shipping fees. The buyer is responsible for all shipping fees. We recommend using a shipping service with tracking or insurance as we are not responsible for lost packages.

Exchangeable merchandise must be free of make-up stains, deodorant, odors and must be unaltered, unworn, unwashed, and in its original condition.

 

Once an order is placed it cannot be canceled. Please be mindful when placing your order.

Holiday Exchange Policy:

Exchangeable items from the original return policy stated above are eligible for an extended exchange period valid through to and including January 15, 2024.